If you just lost someone special, then it is only fair to want to preserve every last memory of them, right down to their final resting place. This is the reason why many people buy cremation urns which is considered as an important step in memorializing the person forever.
urn is not just a vessel to store their ashes, but also a time-honoured tradition to maintain your loved one’s memory.
While mostly people buy urns to store ashes, there is also a large variety that can be used for its ornamental benefits. So if you are looking to Buy Large Decorative Urns And Vases or a basic one to store the ashes of someone you loved dearly, then read these tips to choose the best one.
Know about the seller
Be it the emotional value of the urns or aesthetic appeal of the vases, you must only deal with companies that are experienced and ethical. You can find a lot about the seller by doing a simple search online and finding basic details about their business such as how long they have been doing this, where they are located, if they have any customer complaints etc. You can also visit their website to see if they have an ‘About Us’ page that gives a detailed a history about the company as well as their contact information. Never transact with a company that does not list all these pertinent details about themselves on their websites.
Check their customer service quality
If you want customer service that really helps you when you need their assistance, then you test them before making a purchase. Call them on their helpline number and speak with the customer service agents on the other line. Were they helpful? Were they patient while addressing your queries? Were they knowledgeable about their product lie? What was the wait time? Was the agent courteous?
These things may seem insignificant right now, but can be of great value when you need to speak to someone after you have made the purchase. The quality of customer service offered by the seller speaks volumes about their professionalism and ethic. You should feel comfortable when discussing your requirements with them about the urn.
Look for product guarantees
When you are dealing with something as emotional as an urn, you should have some form of satisfaction guarantee from the seller. Will you be able to return it if it didn’t meet your expectations upon delivery? Ideally, a reputed seller will back their vases and urns with a guarantee, assuring you easy replacement or a refund if the product fails to deliver as expected.
You should also check if the urn can be customized. Even though it is obvious that a monogrammed urn cannot be returned for a refund, you should be able to get a replacement if the product was damaged in delivery or personalized with wrong information.
They should maintain customer privacy
Additionally, you should only buy from companies that use secured payment gateways. Does the company follow enough security measures to keep your payment data safe? When submitting your card information, you should always ensure that the webpage beings with an https:// and a padlock sign at the bottom ride side of the window. These are indications that the website is secure and safe for transaction.
Make sure there are no additional charges
When you are buying a product online, you may often be levied with additional charges such as cash-on-delivery fee, shipping etc. After you have added the items to your cart, make sure there are no extra charges added to your final bill.
Multiple payment options
Some people don’t credit cards. These customers should have the option of paying by check. Basically, your online store should offer multiple payment options to benefit you.
Urns and vases are items of personal interest to the shopper. When you are shopping online for an urn, you may be going through a series of emotions. The feeling of loss may overwhelm you and you may find it hard to navigate the website. This is why it is important to shop from a reliable seller who will not only assist you, if needed, but also make the process effortless and help you choose the best vase or urn as per your preference.
All these tips here will not only simplify your shopping experience but also ensure that your transaction is safe. So don’t forget to research the online store before making a purchase.